Getting Started and Using the Service

How do I dial an International phone number?

To dial any PSTN phone number that is outside of the NANP (North American Numbering Plan), you must dial: Country Code + City Code + Phone number

For example if you want to call Brazil (country code 55) phone number in Rio de Janeiro (city code 21) you must dial 5521 and phone number.

+ sign, 011 or 00 can also be used and number can be dialed as +5521xxxxxxx or 0115521xxxxxxx or 005521xxxxxxx

To dial any PSTN phone number that is part of the NANP (North American Numbering Plan), you must dial:

1 + Area Code + Phone number

The NANP covers the United States, Canada, Bermuda and most Carribean countries. Despite the "North American" name, Mexico and the Central American countries are not part of the system.

Note: If you are using VoIP service from any other country than US and calling a US phone number, it must be dialed as if you were living in North America.

For example if you reside in Australia and need to call Canada,United States, Bermuda or most Carribean countries, you will need to dial: 1 + Area Code + Phone number.