Questions? Need Help?

Please visit this section to solve most of the issues about VoIP service. Simply click on the topic on the left side menu in finding more information about.

Learn More...

Getting Started and Using the Service

How do I dial a United States or Canada phone number?

To dial any PSTN phone number that is part of the NANP (North American Numbering Plan), you must dial:

1 + Area Code + Phone number

The NANP covers the United States, Canada, Bermuda and most Carribean countries. Despite the "North American" name, Mexico and the Central American countries are not part of the system.

Note: If you are using VoIP service from any other country than US and calling a US phone number, it must be dialed as if you were living in North America.

For example if you reside in Australia and need to call Canada,United States, Bermuda or most Carribean countries, you will need to dial: 1 + Area Code + Phone number.