Questions? Need Help?

The VoIPVoIP Frequently Asked Questions (FAQs) provide extensive information about our service. In this section you can find answers to most of the questions other members have had about VoIPVoIP service.

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Features Support

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How does Calling Card service work? Can I use it with VoIP service? How do I register my phone numbers for PINless dialing?

Calling Card service is not available outside US.

If you are existing VoIP customer located in US, you can use Calling Card service as bundled feature, so you can use your VOIP minutes even when you don't have high speed Internet access and VoIP device.

In order to use Calling Card service with PINless dialing;

1. Logon to My Account

2. Click on "Phone Card" link

3. Register up to 5 personal PINless phone numbers - your home phone, office phone, mobile phone - whatever phones you frequently use.

4. Dial our Calling Card access number 1-877-644-VOIP (1-877-644-8647). VoIPVoIP will recognize your phone number and you will not be required to enter a PIN to make a call. (make sure your phone's caller ID is not blocked)

5. Listen the greeting and than dial the number you want to call. Start saving on your international calls.

There is 2 cent /minute Phone Card fee when you call our Calling Card access number so our International rates are 2 cents a minute higher with Calling Card service.