Questions? Need Help?

The VoIPVoIP Frequently Asked Questions (FAQs) provide extensive information about our service. In this section you can find answers to most of the questions other members have had about VoIPVoIP service.

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voip support

Virtual Number Support

Can I port out my number to another service?

You can port your VoIPVoIP US Virtual Number to any other service you wish.

In such a case please contact our support team to make sure that you provide the correct CSR to your new carrier and please open a ticket to our Help Desk after the porting process is completed, requesting the cancellation of your number.

Please note that your new carrier can port your number without notifying us and in this case our system will continue charging monthly fees for your number until you inform us that your number has been ported away.

NOTE: An administrative fee of 15 USD will apply per number ported out from VoIPVoIP from the following countries: UK, Belgium, France, Germany, Japan and Spain.