Questions? Need Help?

The VoIPVoIP Frequently Asked Questions (FAQs) provide extensive information about our service. In this section you can find answers to most of the questions other members have had about VoIPVoIP service.

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Billing Support



Where can I find information on International calling rates?

Our all rates can be found at International Rates Link.

Please be sure to check the specific prefixes to determine the costs. Pay-as-You-Go calling which works like a prepaid phone card and lets you call any regular telephone number in the world based on length and destination of the call. You can add additional call credit from your online Control Panel.

Calling Card rates are only 2ยข/minute higher than our VoIP rates, which is the cost of calling our 800 access number. So when you check for calling card rate, please be sure to check the specific prefixes and add 2 cents/minute to determine the costs.